Was referred to EasyDNA by a friend to test our twin girls on whether they were identical or not. Process was quick and efficient and easy to do at home. Steps were clear and straight forward to send back and we had results within 4 days of them receiving the test. Highly recommend EasyDNA for anyone looking for DNA testing.
Canada, 02 Sept 2023Without your help in identifying what my dog was allergic too, especially Blue Thomson with Sunflower Oil, he would of continued to suffer with hives, and sever rashes. The vet told me no more steroid shots. I know your tests are accurate as the food I was feeding changed their formula and started using sunflower oil. I immediately saw the return of hives. I would of never known this sever allergy. Thank you so much for making the test affordable. You saved me so much time and torment for my dog.
United States, 28th Feb 2022La verdad es que me ha encantado el servicio, muchas gracias por todo
Spain, 25th February 2021Brilliant fast service from start to finish. Thank you so much.
United Kingdom, 27th February 2021I was very happy with the support and services provided by Dr Tsitsi Shenje, she was very helpful
South Africa, 27th February 2021Thank-you for your amazing professionalism. The results came quickly and the email communication was excellent and helped me feel my information was in capable hands.
Canada, 1st March 2021Personale molto gentile e disponibile alla comunicazione
Italy, 3rd March 2021Thanks very much, fantastic service as usual, kind regards, Karen
Ireland, 4th March 2021Very positive and friendly customer support. Thanks
Switzerland, 5th March 2021Service en phase avec ce qui est promis. Procédure fluide.
Belgium, 5th March 2021Very professional services and extremely helpful team members.
Australia, 5th March 2021Appreciate the timeliness of the results and the clear explanations that accompany them.
Canada, 6th March 2021Excellent communication and got the results back fast and thank god it was the answer I was looking for.
United Kingdom, 6th March 2021très satisfait du service aucun regret fiable et rapide bien informé par le service client suivi au top juste une petit conseil sans critique sur l enveloppe vous devriez marque ne pas plie pour les échantillons buccal pour évité que le facteur casse les coton-tige en pliant l enveloppe. Encore merci a toutes l équipes
Belgium, 7th March 2021Thank you for getting the testing kit so rapidly to us. It allowed us to test our elderly dog before he passed. It was something we had wanted to do for a while, but he suddenly became very poorly which meant it became urgent. Thank you.
United Kingdom, 7th March 2021I appreciated the customer support and professionalism
Canada, 8th March 2021Handled very professionally on two occasions. Thank you very much.
Australia, 8th March 2021Je vous remercie d'avoir envoyé finalement le résultat de l'analyse un jour plus tôt que celui annoncé. ,Avec tous mes remerciements, bien cordialement. ,M.-C. Falkowitz-Nierlé
Switzerland, 9th March 2021Tout est expéditif et efficace, je ne peux que vous féliciter et vous souhaiter une bonne continuation
Belgium, 9th March 2021Very happy with the easy process and prompt responses
Australia, 10th March 2021Very good communication awesome service thank you
New Zealand, 11th March 2021Thank you for such amazing service. I was very pleased with the price and quick delivery of the results. It is wonderful to find out that my sister and I are identical twins after believing for 42 years that we were fraternal twins.
Australia, 11th March 2021I really appreciated the fact that after Aust post delivered our parcel to who knows where that you guys sent us a complimentary kit. The original one was found though which was great. I also appreciated the fact that I was able to call and double check the results when I got them and got a definite answer to my question by one of the techs. I would not hesitate to recommend you guys to all 🙂
Australia, 12th March 2021J'ai recu le test avant la date prévue, merci pour votre travail. Je suis satisfaite.
Switzerland, 14th March 2021Thank you very much for a fast service and for delivering me and my partner the best result.
United Kingdom, 15th March 2021Amazing job. Results came quicker than I expected. And it finally put the truth out on the table. And I’m not the bad person people made me out to be. So thank you again for the proof. The only thing I would suggest is when you email someone a day to deliver results via email. Stick to the promised day. Results came earlier and that is a bonus. However the hype of knowing built up and I couldn’t help myself to know. So long story short a mental break down at work. But again. You guys did what had to happen and thank you so much. I would suggest you to someone who is in my situation.
Canada, 15th March 2021Very happy with your services, it was such a relief to not have to wait for the results everything was done very quickly thank you
Canada, 16th March 2021Thank you for your quick and professional service.
United Kingdom, 17th March 2021Very happy with the service and accredited testing.
Australia, 18th March 2021Buen servicio, ágil en los plazos y muy buena atención al cliente
Spain, 18th March 2021YOUR CUSTOMER SERVICE HAS ALWAYS GIVEN ME TIMELY AND PROFESSIONAL ASSISTANCE
Cameroon, 19th March 2021Profesionales y discretos, recomiendo 100% ,
Spain, 19th March 2021I liked I was emailed every step of the way
United States, 22nd March 2021Very impressed with the speed and the detailed information contained. It should help us solve our Dog's food allergy issues without having to test products that are not suited to him. This should allow us to get him healthy much quicker. The one thing I would point out is that although you have regional websites, you are an english based company and it might benefit you to also offer english on your local websites. This would make communication and understanding much easier for those of us English speakers who live in foreign countries.
Switzerland, 22nd March 2021I was shocked at the speed of service. Got results 2 days before I was expecting them.
Canada, 22nd March 2021Very detailed results and sources provided in the report which is a plus.
Ireland, 22nd March 2021I was super impressed to receive results half a week prior to expecting them. Given the stress waiting for results this was a relief.
South Africa, 23rd March 2021A great experience from beginning to end.
Canada, 24th March 2021Great service. Getting results via email was good but did not expect to get a printed certificate and a breakdown of my dogs DNA, which was a wonderful surprise.
United Kingdom, 24th March 2021It was a seamless process and i appreciate the response to queries.
South Africa, 24th March 2021rien à dire. tout trés satisfaisant
Belgium, 25th March 2021Todo perfecto, hasta el resultado de la prueba!!! Muchas gracias
Spain, 25th March 2021Thanks for the speed at which you were able to return the results.
Canada, 25th March 2021Very happy with this service. Would definitely recommend it
Ireland, 25th March 2021Easy and comforting to work with, fast turn around time for results, received step processed emails and customer service representative made everything as easy and as smooth as possible
Australia, 26th March 2021Der Ablauf war sehr schnell, alles war sehr professionell.
Germany, 26th March 2021I'm extremely satisfied with the service provided. Thank you.
Australia, 26th March 2021Thank you very very much for fast response, support and delivery whenever I emailed. Thank you
Switzerland, 28th March 2021Great work. I am proud of the results. I never doubt my son being mine. However, legally, between his mother and I, I needed to go through this process. And I trusted that EasyDNA would get the job done in a timely manner. Thanks again to everyone.
Canada, 30th March 2021Results came a week ahead of when we were told.
Canada, 31st March 2021Thank you for the efficiency of delivering the swabs, answering questions immediately once e emailed. Above all, thank you for delivery the results way prior to the date expected. I believe by giving the ten day mark for the results and delivery way prior it's like a child opening a present on Christmas morning. I am Super Happy, very satisfied and excited for my puppies' results. Thank you, thank you. I will definitely recommend your company to evreyone wanting to test their babies.
Canada, 31st March 2021Am so happy with the service I got
Ireland, 31st March 2021Informacion suficiente. Rapidez en respuesta. Precio adecuado.
Spain, 1st April 2021Your customer service email team was personable, friendly, prompt and overall very lovely and professional.
Australia, 1st April 2021I used your service 7 years ago on another child. Your return results were very clear and easy to understand. I got the results 3 days before expected both times. I knew they were my grandchildren but had to be sure, and I was right. Very very great service. If I have to do it again I will be sure to contact your service. Great Job Done!
Canada, 1st April 2021Customer service was excellent and response to queries was super quick. When the first test sent was not delivered by the post company I was grateful to receive a faster service from you guys for free. It made me feel like you take care of all customers. Overall an amazing service.
New Zealand, 2nd April 2021Very fast service and reliable results.
Canada, 3rd April 2021Customer service was great! Responded back very quickly. Fast results very happy with service.
United States, 7th April 2021I already recommended two of my friends. You are the best.
South Africa, 7th April 2021Great details and useful insights from the results, more than I expected
South Africa, 9th April 2021I'm very satisfied with your service, especially the discount when buying more than one test.
South Africa, 9th April 2021Facilidad y comodidad para realizar la prueba. Todos los pasos están descritos de forma fácil , clara y sencilla. Entrega de pruebas a tiempo y en forma correcta. La empresa da seguridad y confianza, indispensable para este tipo de pruebas sensibles.
Spain, 9th April 2021Fue una sorpresa los resultados, pues no era lo que esperábamos, pero muy contentos con dicho resultado.
Spain, 10th April 2021Thank you for your service you gave peace of mind to a young lady and an old guy who would of never know the truth without this kind of service. The young lady and myself are so happy to finally be connected and we are planning our first meeting with lots of excitement.
Australia, 10th April 2021This is the first time I've used a DNA kit, I was really impressed by how easy it was and how quick the results came back. Thank you
United Kingdom, 13th April 2021Helped clear up a very important issue. Thank you for putting my heart at ease.
Canada, 13th April 2021I was pleased with the service. My results were delivered promptly, and that was a major concern of mine. Overall, the service worked well for me.
United States, 15th April 2021The testing was easy to do, and the results came back faster than anticipated!
United States, 16th April 2021El servicio que prestan es muy bueno y muy práctico.
Spain, 16th April 2021Lo que más me ha gustado es la confidencialidad, seguido de la rapidez, sencillez de las pruebas y precio
Spain, 17th April 2021Very. Good service. Would used it again they contact when issues arise. It was. Great help thanks
Canada, 18th April 2021Our family has relied on your company twice now to help us through a tough time. Your team got back to us so fast when we had missed some info and the results were back so fast. We did not need to wait for weeks worried about the out come. Thank you
Canada, 19th April 2021Fast results, easy to read too, a very smooth process throughout
United Kingdom, 19th April 2021Excellent service and brilliant responsive staff
Australia, 19th April 2021Fast, straightforward, cheap. Thanks for the peace of mind!
Canada, 20th April 2021Schnell, Gut, Kompetent, Danke !
Germany, 20th April 2021Your despatch of information was very good. Easy for a lay person .
United Kingdom, 21st April 2021We had never been told that there was genetic testing that we could do for our son to rule out celiac disease. We have treated him as celiac since he was 3 years old. He's now 13 and we wanted to try and get better confirmation whether he was celiac or not. Until we found out about these genetic tests, the only way was a gluten challenge, which we felt would be impossible or painful at least. Long story short, the test came back that he does NOT have either of the genetic markers. We are now reintroducing gluten in his diet and it seems to be going well so far; no reaction. So we have a new mystery to solve. Did he have a terrible gluten allergy for most of his life, that has subsided by eliminating it from his diet for years? Has puberty changed things? We don't know, but what we do know is that he is NOT celiac, which is a huge relief. Thanks!
Canada, 21st April 2021What a service! Clear with information, step by step. 100% I'm well happy with service money well spent wish I done it years before and I'm so grateful thank you so much..
United Kingdom, 21st April 2021Excellent service - and surprising result!
Switzerland, 22nd April 2021No I don't have any thing else to say every thing went well nothing to complain about.
Canada, 23rd April 2021Very easy services to avail of and fast delivery
Ireland, 23rd April 2021Results came via e-mail earlier than indicated. Extremely clear and concise result, which made it easy to read. HUGE THANKS FOR THIS SERVICE - REALLY HAPPY WITH THE WHOLE EXPERIENCE! You made it quick and easy! Highly recommend to anyone! 🙂 🙂 🙂 🙂
United Kingdom, 23rd April 2021I found the report very useful and informative. the report was easy to read and understand so it has given me very useful insight on the way I should go forward in avoiding items that cause me discomfort and affect my lifestyle negatively. I am confident that this report is just the beginning of a better life for me
South Africa, 26th April 20211) Very fast results 2) Transparency 3) Easy to collect samples 4) Not expensive
Romania, 28th April 2021I liked how easy it was to get the samples! Thank you so much!
Canada, 29th April 2021Results were delivered earlier than expected. Great job
Canada, 29th April 2021I accidentally forgot a signature on the form and I was quickly contacted by customer service who sent me the form to correct and when I sent it back they again quickly responded. The results came in less than a week. I am very pleased with the efficiency of the company.
United States, 29th April 2021I only have positive comments about your services. I absolutely enjoyed being your customer once again and I would definitely recommend your services to anyone I’d come across needing the type of services you offer.
United Kingdom, 29th April 2021Easy to use, test kits came with all of the information needed. Kept me informed when samples were received and when to expect results which were delivered on time.
Australia, 29th April 2021Prompt replies to emails were very good. Thank you Jessica.
Ireland, 30th April 2021El laboratorio proporciona una información clara de cada paso del proceso y los perÃodos de espera son muy cortos.
Spain, 1st May 2021I was especially happy about receiving the results earlier than expected, would definitely recommend you to my friends
United States, 3rd May 2021I accidentally did something wrong and I was worried I'd have to redo the test again and have to pay. I emailed the company to ask what I'm supposed to do and got a reply back fast and they was nice about it. I would definitely recommend their service.
United Kingdom, 5th May 2021VERY HAPPY WILL CONTINUE TO USE YOUR SERVICES IN FUTURE TESTING
Canada, 6th May 2021I appreciate your prompt updates (order, sample sent/receive, and result). Thank you.
Ireland, 7th May 2021Very pleased with my service and turn around time for results
Canada, 7th May 2021Great service and email delivery of results was timely
United States, 8th May 2021I was impressed with the service. I was notified of each step as it happened and given a clear timeframe for the results.
United States, 8th May 2021The reception lady when I dropped off the samples at slacks Creek was so friendly. A real asset to your company.
Australia, 9th May 2021I'm very pleased with the services provided and the level of information given. Your website and instructions made this process very easy to navigate and understand. There really isn't anything negative to say everything arrived on time was labeled and clear instructions on what to do and how to return it. I would definitely recommend your services to anyone I encounter needing such.
Canada, 10th May 2021Service clientèle très pro et à l'écoute de nos interrogations. Les résultats sont délivrés rapidement par le laboratoire. Merci à EASY DNA pour la qualité du service proposé. J'ai obtenu la réponse à ma question. ,Je vous recommande vraiment EASY DNA.
Guadeloupe, 11th May 2021The test was very easy to do. The processing time was amazing. An email was sent about where it was.
Canada, 13th May 2021The support staff is amazing; anytime I had a question they emailed me back very quickly extremely quickly. Everything was professional polite and courteous. Thank you for the good service
United States, 13th May 2021Results came through sooner than expected. Thank you for helping me find my family.
United Kingdom, 15th May 2021You guys are great nothing ever a problem great communication. With everything love you guys and thank you for everything!
Australia, 18th May 2021Good job everyone. Really similar to what I expected, knowing the history of my family. A bit of surprises in the lower percentages, which was amazing to know that I have Native-American and Indian ancestors.
South Africa, 20th May 2021Staff at reception were very helpful and friendly. Assisted in explanation and procedure in a very tricky matter.
South Africa, 20th May 2021Tonight I received the results of a paternity test that showed a positive match between myself and my 53 year old daughter who I never knew I had. She in turn has three children, so I'm now not only a father but a grandfather. In these days of Covid-19 getting the samples delivered from the UK was a long and fraught process and the fastest part of the process was the DNA test you performed. I thank you for your professional staff who were extremely helpful when I spoke to them over the phone. Thank you again for your professional service.
Australia, 20th May 2021It was very good and the result came before the date provided which was good
United Kingdom, 21st May 2021Queries were dealt with quickly and efficiently, thank you
Ireland, 24th May 2021They did my DNA results in less that 5 days I was originally suppose to get my results on the 25th they had my results to me the 24th. They are affordable and accurate a quick response etc. I would definitely refer them to anyone
United States, 25th May 2021My news was just the tonic I needed. I can truly say that you have eased my mind at a very good price you delivered everything you promised on time. 10 out of 10! Best wishes for your future and thank you again
New Zealand, 25th May 2021I greatly appreciate all your time and efforts your company does a really great job thank you very much
Canada, 26th May 2021Chantal Winchester gave above and beyond customer service!
Canada, 26th May 2021Tout s'est bien passé. le premier échantillons n'était pas exploitable , un autre envoi a été fait avec toute satisfaction ,J'ai recommandé ce site a d'autre personne qui souhaitais faire la même démarche que moi . prix compétitif et satisfaisant ,
Belgium, 26th May 2021Great service, and assurance that results are true and transparent.
New Zealand, 27th May 2021Absolutely recommend. Was supposed to get my results on a Tuesday and they came the Friday before. Was satisfied with how easy and quick the service was.
United States, 28th May 2021The team was very helpful and very efficient! I had my results extremely fast, within 2 days of receipt of my samples!
Canada, 28th May 2021Fast delivery of the kit. Easy to follow instructions when gathering the samples with fast testing and results..
Canada, 28th May 2021Great service, got my results quicker than expected. Thank you! Results are very informative
South Africa, 29th May 2021I recommend this service to everyone! Thank you for offering it to us. I think it’s awesome how we can use these scientific advances to be more informed about our bodies and our pets health.
United States, 2nd June 2021After rumours began circulating I decided to put them to rest by ordering a test. I have cleared my name and found the experience easy and stress free. It was confidential and very private. Thank you!
United Kingdom, 2nd June 2021Everyone I spoke to through the whole process from start to finish were professional, courteous and respectful to me.
Australia, 2nd June 2021Very quick results and affordable pricing. We are so glad we did this!
United States, 4th June 2021Grazie per avermi supporta anche se io risultato e stato negativo ovvero non e il papà biologico
Italy, 4th June 2021You were very understanding to my situation which is very considerate and is very important that you can offer help when needed.
Australia, 4th June 2021Very easy process, loved receiving results by email rather than post
Australia, 5th June 2021Je suis très satisfait ,Le service client m’a bien renseigné et très satisfait de la rapidité entre la livraison et les résultas
Belgium, 5th June 2021Appreciate the timely responses to any questions I had and for guiding me to have a successful experience
United States, 7th June 2021Great service with results delivered ahead of time. Thank you
South Africa, 7th June 2021Everything was easy and results were in before expected date very pleased with how fast customer service responds to emails to help
Canada, 9th June 2021I had emailed asking the status of my samples being received and the rep got back to me in a very timely manner. Good service! Also I was happy when I received an email when my samples were received and when there was a delay. I appreciated being updated constantly.
Canada, 9th June 2021Very easy process, results earlier than expected. Staff excellent thank you
Australia, 10th June 2021Meilleur service je suis très satisfait
Belgium, 10th June 2021Please keep the good standard. You are the BEST, I'm really satisfied by your service. You are honest, no misleading information. Thank you.
South Africa, 11th June 2021Fantastic company and gave me the result i wanted, the truth always comes out
United Kingdom, 12th June 2021I got my results quickly and that’s a fantastic service!
South Africa, 13th June 2021Great customer service. Rapid response. Really good instructions on how to perform the test. Quick and easy. Very private. Thank you!
United States, 14th June 2021Great service, and they were inexpensive and prompt. I highly recommend this service.
Canada, 16th June 2021100% amazing all round. Just so kind, understanding and professional
Australia, 18th June 2021The ease of understanding the final results of my dogs testing were thee best! It CLEARLY lists high, medium and zero intolerances to food. I was at the end of my rope trying to figure out WHY my young dog was itching so badly! Unfortunately, I was feeding him a large majority of foods that he has a high sensitivity to ( I cook and freeze fresh food at home for him). He never really liked commercial dry dog food as a puppy. So so very thankful I found your company! It saved him years of unnecessary allergies.
United States, 18th June 2021I found the overall use of site and experience very good, simple to follow and within time frames stated.
United Kingdom, 18th June 2021Very happy with procedure. I even collected a completely unrelated sample which was recognized as non-related and I was informed, just for myself to be more confident in the other result. Thanks a lot!
United Kingdom, 20th June 2021The option to deliver the samples myself was also a perfect assurance that you are legit and that my samples wont get lost. So thank you for that.
South Africa, 22nd June 2021Me ha gustado el trato desde el primer momento, la constancia mostrada en todos los emails y la rapidez de todos los trámites. Gracias.
Spain, 23rd June 2021Fast, accredited, easy to use, excellent follow up and information via email before, during and after testing.
Ireland, 24th June 2021Einfach super, vielen lieben dank. ,Ganz ganze Team.
Belgium, 24th June 2021You made it very easy to do something that would be life changing.
Canada, 25th June 2021Good price, exceeded expectations by delivering result before estimated time.
United Kingdom, 25th June 2021Any information I needed after purchase, customer support was very helpful. Received test results earlier than date given, very professional and highly recommended.
Ireland, 25th June 2021This dna test has changed my daughter's life. It was fast efficient and everybody was so helpful. Thank you!
United Kingdom, 27th June 2021Truly amazing experience as we were all terrified about the procedure the outcome etc. Your company was brilliant. Excellent ladies at customer service who couldn’t do enough to help. First class service. Big thank you to Sarah and Elizabeth at customer service!
United Kingdom, 28th June 2021Thanks so much for our allergy test results! We have been slowly changing her diet to eliminate all of the allergens and we hope to see an improvement soon! We loved our results so much that we plan to do a test for our other pup as well just to be sure! Thanks so much!
United States, 29th June 2021Very satisfied with not only the much needed quick results but also the fact that the whole process was simple, well explained and handled by experts. Would definitely recommend.
Canada, 30th June 2021Thanks so much for the results. I appreciated your timely responses with regards to delivery times. The test itself was simple to perform, and the test results were clear and easy to read. We loved finding out that our twins are identical. Finally we have put a two year debate to rest. I would recommend this company to anyone who is curious about their twins’ genetic information.
Canada, 2nd July 2021I deeply appreciate the support and guidance I was given throughout. It is a very sensitive time for those like myself having the courage to do this test, but now I know the result and I am entirely satisfied. Thank you so much.
United Kingdom, 2nd July 2021Very timely results, easy to use kit with good instructions- thank you!
Australia, 2nd July 2021We're delighted to have gotten our results very quickly!
Ireland, 6th July 2021This test was very quickly received and easy to use
Australia, 7th July 2021Such a fantastic service you provide. It exceeded my expectations.
United States, 7th July 2021As I had unknowingly left a form out of my sample the service team quickly informed me and guided me to resolve my mistake which lead to speedy results!
Australia, 7th July 2021I recommend to anyone looking at doing a DNA test to do it. It answers questions, it wasn’t the answer I had hoped for but super glad I did it.
New Zealand, 8th July 2021The service I received for my dog was positive. You were attentive in sending me updates regarding his food allergy test.
United States, 9th July 2021I am completely satisfied with your services.
United States, 9th July 2021Turnaround was quick and it was good to be able to see that my test had been received. Very happy.
United Kingdom, 10th July 2021I had to reach out a few times, and each time I received clear instructions within 24 hours. Very much appreciated, very amazing people
United States, 12th July 2021Very fast service! Quicker turnaround than expected! Extremely satisfied
Canada, 12th July 2021When I ordered by accidentally ordered two you notified me and we were able to cancel the second order thank you
United States, 13th July 2021Great service. It get the result we were hoping for by at least we know. The process overall as non invasive, easy and everything was professionally done. Cannot fault anything.
Australia, 13th July 2021We are completely satisfied with your service and would not hesitate to recommend you to our friends and family.
Canada, 14th July 2021Found the customer service very professional and helpful. My questions were answered on the phone and I then proceeded to order my DNA kit. Thank you
Australia, 14th July 2021I am very happy with the service I received. Flawless process! Confidentiality maintained and I received the results timeously. I would recommend easy DNA to everyone.
South Africa, 16th July 2021Quick on delivery and updating me on each step of the process making me aware of the stages the process was in.
South Africa, 16th July 2021Results came fast!!
United States, 20th July 2021Très satisfaite!
Belgium, 20th July 2021Process was easy, from ordering online to receiving results.
Australia, 20th July 2021Very happy with this service, has cleared up a few questions for me now, so it is worth every cent!
Australia, 21st July 2021Le degré de professionnalisme et votre réactivité sont forts appréciables
Belgium, 21st July 2021Everything was great. Any questions I had were responded to very quickly.
Canada, 22nd July 2021Easy and fast results
United States, 22nd July 2021The results were very thorough, more than what I expected and as an owner of a dog rescue I would recommend to our adopters and use if necessary for our rescues who we need to figure out allergies. Thanks, Mike
Canada, 22nd July 2021We are so thankful for your service. We now have a starting point to try and help our dog with her constant licking and chewing!
United States, 22nd July 2021Very interesting results, love it! I always knew some of my genes were not as good and now I know which ones.
South Africa, 22nd July 2021I found the process, from purchase to result, easy to complete.
Australia, 22nd July 2021I am satisfied with the time of obtaining the results and the informativeness of the site and emails along with the results obtained. Thank you!
Italy, 23rd July 2021Very informative food allergy results. The only thing I would like to have seen is reactions to cats and humans. I think all other areas of my concern were covered.
United States, 23rd July 2021I was the mother being asked to participate in a paternity test. The father denied me access to the results but your team were fantastic in taking me through security and then providing me with the results. Superb team.
United Kingdom, 23rd July 2021Very thankful for the speedy response via Email. All people involved where very helpful and professional
United Kingdom, 23rd July 2021Your company took proper procedure in taking the test. No any sentiment. I recommend your company to any other person.
Ireland, 23rd July 2021I am happy with the service received and I will keep using your service in the future.
South Africa, 23rd July 2021I was interested that some foods known to be dangerous to dogs weren’t listed, eg. chocolate & onion. Particularly interested to be aware when our jasmine flowers if our dog will react. I would never have realised there would be a correlation
Australia, 23rd July 2021Very efficient and quick service
Ireland, 23rd July 2021Thoroughly enjoyed reading about what the results could indicate about my heritage. Sadly I appear to come from a large standard stock! However that didn't deter from the fascinating heritage it has opened up.
United Kingdom, 24th July 2021Although my test results got held up at the border that still does not affect my rating I give to you because you would have had no idea that my test was stuck there and once that fact had become a reality to your team it very soon after was back on track and to remedy what probably was my mistake with the declaration you offered me an express kit so I'm very thankful I choose to use easyDNA and I would definitely recommend your services to any and all that prove to need to know!! So thank you very much!!
New Zealand, 24th July 2021I definitely recommend your product to any pet owner
United States, 24th July 2021Received excellent service when I had questions after receiving results for my dogs allergy testing.
Canada, 24th July 2021Best service, keep it up
South Africa, 25th July 2021Results pretty easy to understand.Thank you
United Kingdom, 27th July 2021Quick, professional and reliable service. Delivered by specified date. When I had an issue with the testing kit, I contacted customer service who were quick to help and supply a new one free of charge. Put a worried dad's head at ease.Â
Australia, 28th July 2021I have just posted on LinkedIn giving you guys a credit for excellent process and communication.
New Zealand, 28th July 2021It was a great experience. The process was easy to follow and the directions were well-written.
United States, 28th July 2021It was great to learn things to look out for for my fur baby. He is my child and I only want the best for him. I'm looking forward to the food suggestion report next! Thank you!
United States, 29th July 2021Really happy with your service
Canada, 29th July 2021Very happy with service and results. Now I know where to begin with elimination
South Africa, 29th July 2021Fantastic customer service and feedback via live chat
South Africa, 29th July 2021I’m very pleased with the results that I received.
United States, 30th July 2021Fast turnaround time - results arrived earlier than advertised. Very satisfied with service.
Australia, 30th July 2021Lovely to find out what breeds are most prevalent in our dog.
Ireland, 31st July 2021The results where given in an efficient time.
United States, 31st July 2021I'm happy to finally get this weight lifted and be able to be the father I've always wanted to be
United States, 31st July 2021Really good service. I will be using again.
United Kingdom, 31st July 2021Very straight forward from placing the order, to doing the actual DNA, to receiving the results!
United Kingdom, 31st July 2021Super contente , résultats rapides , test facile à faire
Belgium, 1st August 2021It was very easy and quick, great service!
South Africa, 1st August 2021This was a very simple process for a very stressful event in my life. Appreciate the fast and excellent support from your company.
United States, 2nd August 2021Very happy with the service and customer support
United States, 3rd August 2021The test results were hard to believe (she's apparently allergic to chicken, lentil, and flax seed oil, which are in most dog foods) but after cutting the identified foods out of my dog's diet she has not had any of her previous gastro illnesses, so I'm very happy I tested her with you all.
United States, 3rd August 2021You are professional and quick in response.
Slovenia, 4th August 2021Results were fast and effective, the whole process was smooth and I will definitely recommend it to someone who wants to do this type of test.
South Africa, 5th August 2021We were so happy to finally figure out what was making our cat sick. Thank you very much!
United States, 5th August 2021We were so happy to finally figure out what was making our cat sick. Thank you very much!
United States of America, 4th August 2021Very supportive and informative whenever I had any questions.
Australia, 6th August 2021Received fast and accurate customer service through on-line chat.
United States, 6th August 2021Fast results for peace of mind
United States, 8th August 2021Very happy with service
Ireland, 8th August 2021The Feline PKD Test was the first animal DNA test I purchased from EasyDNA and I was very impressed with the simplicity of purchase and sample collection. The results arrived quickly too, to my great relief (I worry very much about anything to do with my cat, so swift responses are always appreciated). The results put my mind at ease too as my cat is much older, so had the results been bad we may have had a tough road ahead. That said I would have been able to prepare because of the information in this test. Would highly recommend these tests (went on to purchase two more) for great information and peace of mind.
United Kingdom, 8th August 2021I recently received the results of my cat's CatCheck (Feline) Genetic Disease Test and I couldn't have been happier! The test and results were extremely detailed and the normal results really put my mind at ease, as he's an older cat who came to us last year, and so we don't know his history at all. It was also really interesting to find out things like his blood group, colouring expression etc. The results were delivered on time and the purchase system and sample collection were super simple. Would highly recommend!
United Kingdom, 7th August 2021My dog was on Apoquel daily for a year before I did thus testing. She no longer has scratching fits and I am so happy to have her off of medication. Thank you.
Canada 27th August 2021My experience was perfect! I paid for results with another company and I regret it because I still haven't received them and it's been over 2 weeks, when they promised 3-5 business days. This company received my results and let me know that they did and sent my results before the estimated time! I'll definitely recommend this company to everyone who is needing these services!!! You guys are amazing!
Unites States of America 27th August 2021I have already been able to change our dogs food and see drastic improvements in her skin and coat.
United States of America, 26th August 2021This was a great start for me to determine food allergies for my dog. Turns out the vegetable in the dry food recipe was one of the bigger culprits! Thank you!
United States of America 3th Sep 2021You under promised and over delivered. Thank you!
Canada, 29th September 2021I was very happy with all your service and you have helped a lot!
New Zealand, 2nd January 2020Great communication and always helpful and quick to report on any delays of testing or information
Australia, 3rd January 2020Thank you for the fast results! My twin sister now finally know that we’re identical after 22 years of not knowing! We really appreciate how easy and accessible this company is. Thank you again
Australia, 4th January 2020Thank you for the fast and speedy results
Canada, 6th January 2020My results were easy to understand
Ireland, 6th January 2020I appreciated quick service delivery. Thank you!
United Kingdom, 7th January 2020alles bestens. ,schnelle Abwicklung, Testergebnis schneller als angekündigt.
Germany, 7th January 2020Very easy to work with and I liked that someone responded to my emails!
United States, 8th January 2020Really appreciated the fast response and result.
United States, 9th January 2020Superb customer service, prompt response to my inquiry/questions, the price was reasonable, test results arrived earlier than expected and the results were what we always KNEW all along. Our father (who himself was a womanizer lol) constantly accused our beautiful and wonderful mother of being unfaithful to him and YOUR LAB proved to us once and for all that our mom is the honest and pure one. Thank you for putting our doubts to rest for good. Our mom never ever changed her tone when our dad talked nasty about her. He is quiet now since he saw your email. He still doubts that we may have typed the whole thing up and made your company/website up :-/ I have one final request here. He asked me to get you to send us the results --once again, in the mail. Can I order the full results to be sent to my home address, please? I am willing to pay.
Canada, 9th January 2020I’m just happy with the way the results turned out and how quick and easy it was.
United Kingdom, 10th January 2020I am truly happy for having chosen EasyDNA, received excellent customer service and informative Dog Breed test results! I would definitely recommend this company to my colleagues and friends.
Ireland, 10th May 2019I have used EasyDNA's DNA testing kits twice now and I am very satisfied with all aspects of the service. Will definitely recommend to others!
United States of America, 29th August 2019I received excellent service from EasyDNA, from the moment I ordered the test until I received the results!
United Kingdom, 5th February 2019I am very pleased to have finally confirmed that my twins are identical! I highly recommend EasyDNA's twins test to other moms of twins.
Canada, 25th January 2019Sent the customer service team an e-mail and they replied back within just 10 minutes! Test results for my health test were delivered on time as well. I highly recommend EasyDNA!
Canada, 23rd January 2019We knew that Buddy is mostly Collie but the Dog Breed test helped us discover that the Maltese terrier forms part of their heritage which makes sense because of the blond feathery tail! My kids are delighted with the results!
Ireland, 13th December 2018Thank you for clarifying my doubts and helping me achieve peace of mind! I highly recommend EasyDNA to anyone in need of a quick, easy and confidential Paternity test.
United States of America, 19th November 2018I am very satisfied with the Dog Allergy test results for our chihuahua called Oscar. I would also like to thank the customer service team. They were really helpful throughout the whole process!
United States of America, 7th August 2018Despite Thanksgiving Day on October 8th, the company still managed to deliver the results earlier than promised. I am glad for having chosen EasyDNA!
Canada, 9th October 2018My brother and I were very satisfied and impressed with your customer service, communication and turnaround time for results.
United States of America, 20th March 2018Our family is so thankful as we have peace of mind and no more doubts. Thank you EasyDNA to make this such a fast and wonderful experience.
Canada ,15th March 2018Very fast service. The Y Chromosome test helped us solve a 250-year genealogical mystery!
United Kingdom, 12th February 2018It was a lot of fun to read the DNA My Dog Breed test results of my dog. I've been so curious!
Canada, 4th February 2018I never took a Paternity test before and thought it involved a daunting process but it was so easy, quick and professional.
United Kingdom, 4th January 2018Results were very quick from the time of delivery to the lab. It only took 5 days and that was over the Christmas holidays!
Canada, 24th December 2017The service was beyond my expectations, thank you!
South Africa, 16th December 2017Thank you for fast results and excellent communication!
United States of America, 8th November 2017Very satisfied! Even more thrilled that I received the results earlier than expected!
Canada, 4th November 2017Thank you! You saved my life. I'm not the father! Very fast results came before the date said.
United States of America, 1st May 2017Keep up the good job
United Kingdom, 1st May 2017Quick and easy service thanks
United Kingdom, 1st May 2017Very satisfied
United Kingdom, 1st May 2017Great customer service representative with quick response time.
Australia, 1st May 2017I spoke to Alicia and Gardrina (not sure in the spelling) and they were very helpful. Made my process much easier, with their support. Thank you for your support.
Australia, 22nd September 2016The most friendliness professional & very helpful staff from start to finish. Highly recommend this fantastic company.
Australia, 09th September 2016I can not praise your staff highly enough and would recommend your service to everyone.
United Kingdom, 21st April 2016All went very well but most appreciated was the actual acknowledgement that you had received the samples. Thanks.
New Zealand, 15th April 2016Great work. Keep up the excellent customer service people love dealing with kind courteous & respectful people.
Australia, 01st April 2016You guys are very professional supportive and efficient despite being affordable. It's not a nice feeling waiting on these kind of results but the whole process went under way smoothly and quickly. Can't thank you enough.
Australia, 11th March 2016Very professional and supportive throughout the process. Results came days sooner than expected. I would recommend to anyone.
Australia, 16th March 2016I found dealing with your service to be easy and totally professional. The results although not what we expected were sent in the timeframe quoted. I thank you all.
Australia, 9th March 2016I found the whole process very easy. The people I spoke with on the phone were very helpful and understanding. Thank you for your help. I would be happy to recommend you too my friends if needed.
Australia, 9th February 2016It was an easy process. I called up to ask about the test & to buy. The staff were very friendly & helpful.
Australia, 9th February 2016Customer service officer Caitlyn was very informative and helpful. Very happy with the service. I would recommend to anyone wishing to have a DNA test done. Thank you.
Australia, 9th February 2016My contact Niki was second to none with her customer service. I was informed very well and it was just a pleasure overall to deal with her.
United Kingdom, 02nd December 2014Results were fast thanks.
Switzerland, 03rd January 2015I was very pleased with this company for this service. I had to speak to customer service a few times and they were very professional and efficient with answering all my questions. I was also extremely impressed with the quick turn- around time from the time the sample was tested and the results sent to me. I was given an expected date of arrival and the results came on that date. I was very pleased !! Good job !!!I would certainly use this company again and I would highly recommend this company to others!!
Canada, 05th January 2015emphasize the good understanding and how quickly they were delivered the results very good service reliable and secure.
Ecuador, 07th January 2015Completely satisfied with results
United Kingdom, 08th January 2015I found every staff member I spoke to very professional and easy to speak with
Canada, 09th January 2015Thank you for the easy no -fuss instructions / directions and the option of using a handkerchief as an alternative material.
United States, 09th January 2015Very happy with all aspects of service.
Australia, 10th January 2015the support staff where amazing could not have been more helpful.
Australia, 11th January 2015Was happy with service level but did pay for 3 day result. Sample delivered Monday 5th Jan results received Sun 11 Jan. Slightly longer than anticipated but amazed to get results on a Sunday. Had set my mind to waiting another day. So well done there.
New Zealand, 11th January 2015Very happy with the service I received Thanks very much
Australia, 12th January 2015Very happy with the service I received Thanks very much
Australia, 12th January 2015I liked the quick responds from the company. And I also like how they email the results too. Its got all the info I needed and paying £99 I think is a very good price
United Kingdom, 15th January 2015the personal interest and attention from the staff I spoke to on the phone including the call back from the geneticist was fantastic. Really appreciated the professional friendly and personal approach of staff.
Australia, 16th January 2015Great service  prompt and efficient
United Kingdom, 17th January 2015Very good service and professional consultancy
New Zealand, 18th January 2015Results came quicker than stated which was good.
United Kingdom, 19th January 2015Easy to communicate with  all questions answered fast.
Australia, 20th January 2015just like to say thankyou for your help and a very professional service I couldn't have been any more satisfied with the service you provided for me  test kit was sent out prompt and lady I spoke to on phone was very informative
United Kingdom, 21st January 2015Thank you kindly. You have solved a 14 year long mystery for us.
New Zealand, 21st January 2015Great! Even though results were heartbreaking you offer a fast trustworthy and professional service. I will definitely be recommending easydna to others:) I would like to know in more detail how the DNA is abstraced from the swabs and interrupted though. If there were more info on this it would have helped me to believe the results easier and feel like they were 100% accurate. Thanks though. Great!
New Zealand, 22nd January 2015Great service prompt and efficient
United Kingdom, 22nd January 2015Pleased with the service very quick and officiant! I appreciated the email stating that my samples had been received.
United Kingdom, 23rd January 2015Thank you
United Kingdom, 23rd January 2015Very happy with your service
Australia, 24th January 2015Sonya was very helpful and explained a few questions I had asked as originally told test was taken with blood but they had sent a swab.
Australia, 04th March 2015Very quick turnaround easy to follow procedures and well informed. Thank you very much!
Australia, 05th March 2015I am happy with the service you have provided and the efficiency with which everything was done. it was so easy to follow the sample collection process.
Zambia, 10th March 2015Very quick and easy to follow clear instructions
Australia, 10th March 2015Thank you for the speedy results. very pleased with your service
New Zealand, 11th March 2015I found the staff very knowledgeable about the tests & they were able to answer all my questions.
Australia, 11th March 2015Wo befindet sich das ergebnis??
Switzerland, 18th March 2015I chose easy DNA i realised they had a branch in capetown and after comfirming that they work with DDC which everyone recommends as a reliable and a provider of accurate results. I
South Africa, 18th March 2015I waited a few weeks without receiving the test kit so I emailed to advise. I then received the test kit 2 days later. They followed up very quickly but would of been nice to receive the test kit without emailing. Other than that the service and response times were good.
Australia, 19th March 2015Excellent service. Thank you
Australia, 19th March 2015I was very happy at the response rate in getting the results. I received the test results 5 days before the scheduled due date which was quite impressive. Any area of improvement is providing clarity on the consent form - I requested a zygosity test and the consent form included in my initial pack was more relevant to a paternity test (not a zygosity test).However I still completed it and sent to back. I was then contacted again to complete another consent form related to a biological parents test (again not a zygosity test I requested). So it created a lot of unnecessary confusion and I see this as an area that could easily be improved.
Australia, 20th March 2015I think the service is very professional and would recommend this company to others wanting the same service .
Australia, 20th March 2015Thank you for your help in this most difficult time.
Australia, 24th March 2015Once I ordered it online I appreciated the confirmation emails that kept me in the loop. I also rang the Australian help desk & the Lady I spoke to was very helpful.
New Zealand, 24th March 2015I was very impressed at the customer service and pleasant staff it was an emotional time for me so I really grateful how nice the staff was.... Thank you
Canada, 24th March 2015Very quick turn around time once the samples were provided
Canada, 24th March 2015There was a couple of hiccups when paying as I was overcharged but I was very happy with the efforts to rectify the situation promptly and also there was a mix up with what forms we needed to fill out but again when brought to your attention there was quick conformation to the fact that the right forms had been completed and which test was being done.
Australia, 25th March 2015me staying in SA and having to import the test tubes/containers and export them back to your lab I was worried about all the transport arrangement but everything was so well organised and everything went very well. This is such a process (coming to think about it) But simplified by your process in place. I'm still amazed by the service i received. I was also worried about the payment method to be used but again that was one of the easiest steps ever!! I'm really impressed ! and above all satisfied with the kind of service provided.
New Zealand, 26th March 2015Going through a paternity test is very nerve-racking situation but I found the whole process to be simple and fast.
New Zealand, 26th March 2015Very satisfied with the service I received
Australia, 26th March 2015Thank you for giving me peace of mind after 47 years one happy lady
United Kingdom, 26th March 2015I have used your services for myself and my three sisters. Every time I have had the utmost professional service. All email correspondence has been quick and helpful on every level. We have received our results on time. I would recommend your company to anyone needing DNA services. Because of your company myself and my sisters were able to at last know our paternity without any doubt and it has made us all feel complete. Thank you once again....Kindest regards Therese Morris.
New Zealand, 27th March 2015I am very happy as through it I have found out which parent is my true birth parent by being able to contact the right relatives that would have known (my mother was my true birth mother)and I am 99% sure of who my birth father is now. All I need to do now is to ask the one person who I know does know the truth but never wanted to tell me but now that I know I am sure he is going to confirm what I already now. Thank you so much.
Australia, 29th March 2015Fantastic service. Results delivered earlier than expected. Thank you
Australia, 29th March 2015Overall satisfied with provided services.The results delivered on time. Nevertheless some delays in responses by email in French.
Luxembourg, 30th March 2015Tienen un personal muy capacitado y explican cada paso muy bien ....me sentàmuy cómoda con el laboratorio y los resultados los entregan muy rápido y con una explicación detallada...muchas gracias
Spain, 31st March 2015Extremely happy with the service provided. Results were received within 4 working days. Thank you so much!
Australia, 06th May 2015Excellent service on the phone & by email. Testing & results very efficiently done. I would highly recommend your company to others. Thank you.
Australia, 07th May 2015Happy with the fast and professional service we got from Easydna. If ever needed again we use again as we know it's safe and reliable
Australia, 09th May 2015A great experience in difficult times. Thank you for delivering the promise.
Australia, 13th May 2015Quick service from receiving pack after payment and ordering online to email with conclusive evidence
Australia, 22nd May 2015The service was very fast . I had my results 3 days before I expected . Thank you
United Kingdom, 23rd May 2015Deciding to venture into the unknown area of DNA testing has been rewarded with professional and efficient service. Thank you
Australia, 29th May 2015Was fast and easy web site was great had all the info I needed and the lady on the phone was very helpful didn't judge 🙂
Australia, 02nd June 2015Response rate to emails sent where fast and very informative. Customer service exceptional and results are easy to interpret and understand.
Ireland, 3 June 2015I'm very satisfied with the service provided and would recommened easydna to others. Thanks for a speedy and straight forward service.
Great Britain, 3 June 2015I was very pleased with the ease of testing and thorough explination it made a very stressful situation easier to manage
Australia, 03rd June 2015Keep the good work maybe you need also to include the post office as a means of sending or receiving samples. It took you long to get my samples from the post office. I know that you recommend carriers but its not in every place of the country.
South Africa, 03rd June 2015So thankful for positive results price and speed on getting this done! Picked the right place
Canada, 04th June 2015I was very pleased with how my questions were answered when I contacted customer support.
Great Britain, 7 June 2015The service was first class with result dates being adhered to and everything went like clockwork. Excellent!
Great Britain, 8 June 2015Thanks you very much for your fast efficient and easy to understand service. I now know that I am the biological father of my child and I am overjoyed at this fact.
Great Britain, 9 June 2015Very professional and honest service. Not the result we were hoping for but at least we are left in no doubt thanks to your company
Great Britain, 10 June 2015Your colleagues from the customer service were very friendly and supportive. Thank you for making this paternity test so simple efficient and easy for us. Doing this kind of a test is a very lonely moment and Easy DNA makes the process psychologicaly financialy and technicaly bearable.
Switzerland, 10th June 2015Thanks for an excellent and affordable service. The only minor change I could suggest is to maybe not disclose the outcome of the test in the email text. I would suggest to password protect the PDF and forward the password to the clients mobile to ensure privacy and confidentiality. Overall I am very satisfied with the experience.
Australia, 10th June 2015My results were not as I had hoped but they were results nonetheless and put to rest a lot of questions. Good quick service.
Australia, 15th June 2015very easy to order and understand good price fast delivery and recieved results the day b4 i was given absolutely fantastic n would recommend to antone whanting a simple confidential result.
Great Britain, 15 June 2015Glad I did it. We were always told by our Mother that we were non identical. Now I know the correct answer we are identical
Australia, 17th June 2015Was happy with service and would recommend you to any friends or people requiring this service. Thankyou for your help with regards Tony Ashord
Australia, 17th June 2015Would love a bit more information in the Twin Zygosity Result report especially the genetic markers tested and what it represent.
Australia, 19th June 2015I think express could be a bit cheaper but apart from that I would recommend you to any 1 wanting a dna
Great Britain, 20 June 2015Very simple process that was explained in the supplied pack. Only change would be for the documentation that states that stamps needed to be affixed to the envelope however it was already postage paid.
Australia, 20th June 2015Your service was recommended via the Australian Twin Registry. It was a very straight forward process for knowledge that has eluded us all our lives. Thank you.
Australia, 23rd June 2015Thank you for your prompt service which finally put my mind at rest. I am astonished at the same time delighted but also satisfied with 100% customer support received in particular from Mark Purseglove | International Sales & Marketing Manager with whom I had numerous email conversations to finally decide to stick with you guys. Once more thank you Bienvenu
Great Britain, 24 June 2015I ordered two test kits on line by mistake only needed one and one of your team called me to double check I had also overpaid and they deducted that from the total cost. I thought the service I received was above and beyond. Thank you
Great Britain, 25 June 2015Easy to use self service from home. Quick response & prompt follow up to let us know where we were at with estimated dates etc. Great communication.
Australia, 26 June 2015I would like to thankyou very very much for your amazing service. My twins had their 21st party tonight and we thought the results wouldn't make it back in time. But you are the best and the results made it before the party! Happy days!! You made our identical twin girls 🙂 🙂 very happy and surprised. Thankyou again and keep up the great work. Kylie 🙂
Australia, 27th June 2015Very positive experience. Phone calls/emails helped to clarify things and I always received prompt responses.
United States, 28 June 2015Very happy with overall service. Quick response and very professional in the service offered.
Australia, 29th June 2015Very good service do exactly what the promise results were clear and easy to follow.
United Kingdom, 01st July 2015I appreciated the final clarification I requested via email. It was responded to very thoroughly and promptly.
Australia, 01st July 2015Speedy service & emails were also responded to in a very timely manner. It's rare these days to get a "receipt of email" from a real person and I greatly appreciated this from you!
Australia, 02nd July 2015The service was so prompt and satisfactory. I couldn't believe how fast the whole process took. Keep up the good work
Ireland, 03rd July 2015Great customer service keep up the good work would recommend easy DNA
Australia, 08th July 2015Great communication advising that DNA sample had been received and sent onto lab; and very speedy results
Australia, 09th July 2015Email notifications of the status of the testing process (payment received test pack sent samples received etc) was excellent along with an accurate indication of when the results would be available. I always knew what was happening. Great service. Thank you.
United Kingdom, 10th July 2015Very excited to receive the results and finally have the zygosity of my twins confirmed. Thankyou for the prompt easy to use service.
Australia, July 10th 2015We were told whilst I was pregnant that I was having non-identical twins (I assume cause they were in separate sacs). For 5 years people have always asked if they are identical and I've always wondered. I was so glad to have done the test and to find out that they are in fact identical. The process was quick and easy to follow. Thank you.
Australia, July 12th 2015Very happy with the outcome of the test and how the results were written out to me. (Easily explained). the blood test was very simple to do was not difficult at all no mucking around! Would recommend to anyone thank you
Australia, 14th July 2015Timing was great and it was great to receive responses in such a prompt manner
Australia, 14th July 2015The customer service we where given was over and above what l though we would get. They were able to help me through the ordeal very polite and understanding our circumstances. l would like to thank each and everyone of you
Australia, 22nd July 2015The experience was an easy one with as little stress as possible. The team made it very comfortable for me.
Australia, 22nd July 2015Everything was ok from start to finish
United Kingdom, 23rd July 2015Very well conducted Just what was required - excellent service! Your website was very informative and clear; the duration of test - perfect; the price - reasonable. I wanted to take the test anonymously without the knowledge of my wife and your service provided that perfectly. Thank you I am satisfied and relieved.
United Kingdom, 24th July 2015Impressed with the speed in which you replied to my emails.
United Kingdom, 28th July 2015I have recommended this service to other people. This is the 2nd paternity test with easydna I am 100% percent totally satisfied. I had fast and efficient service and have and would recommend easydna to others in the future.
Australia, 29th July 2015The service a received was prompt informative and truly professional. Thank you.
United States, 29th July 2015I felt very confident using your service and was very happy with the whole procedure. Many thanks
United Kingdom, 18 Sep 2015Terrific customer service and a very efficient service. Highly recommended!
United Kingdom, 18 Sep 2015It was a very good experience. I am very satisfied with the delivery times and support
Switzerland, 03 Sep 2015Excellent job and very professional service provided
South Africa, 03 Sep 2015Very fast service will recommended to other people
United Kingdom, 12 Sep 2015Used the service twice. Very quick response time and very informative. Thanks
United Kingdom, 09 Sep 2015Very pleased with the customer service and the overall process. Thanks a lot
Canada, 08 Sep 2015Great quick service with really quick email responses
Australia, 03 Sep 2015I was pleased with your services. I will definitely refer other people who might be in need of your services
United Kingdom, 23 Sep 2015I am happy that the process was quick and stress free and being at my own home was relaxing. Thank you
South Africa, 24 Sep 2015Thank you for the great service and prompt turnaround time
South Africa, 25 Sep 2015Very professional service. It took me over 1 year from the time I ordered the kit until I was able to convince my daughter to take the test but my file was treated exactly as described (except that I understood that the result was to be "mailed" not emailed). Thank you.
Canada, 19th November 2015All good.
Canada, 27th November 2015The customer service girls were great.
Canada, 22nd December 2015"You guys are doing a good job I must say. U helped me a lot. I am a witness to that."
South Africa, 29th January 2014Thank you very much for the professional manner in which you have conducted the tests I had requested. The manner in which this delicate situation has been handle by your organisation has been second to none.
Australia & New Zealand, 23rd April 2014Thanks so much for sending me the test result. I am very impressed with your prompt process. Thanks again for your time.
Australia & New Zealand, 24th April 2014Thank You Erin, Michelle & Sonya in your professional manner in which you conducted this case. The result comes to no surprise to me as I could 100% guarantee the biological relationship with father & child.. Its a shame that the client decided to take this unnecessary approach in the first place after 9.5 yrs to try and delay paying Child Support & the arrears that they are trying to recover from him..& its sad to know that people take these measures!
All the same I appreciate your wonderful support & understanding throughout this case.
Australia & New Zealand, 29th May 2014Firstly thank you to you all for the service provided in getting my DNA testing underway. You make a good team.
Secondly, thank you again for the swift response in finalizing my results. You don't know how much time and effort had been put into getting this arrangement into place as it was ongoing for almost a year and to have it all sorted within 2 weeks is just awesome and therefore I can't take you enough for your service, much appreciated, in fact the great results brought tears over the phone when I contacted my aunt to give her the good news.
Thank you again for your time and May the Good Lord richly bless you all.
Australia & New Zealand, 25th June 2014Nice and quick answer :D!
Austria, 01st December 2014Very good service thanks.
New Zealand, 03rd December 2014Execelent customer service
Switzerland, 28th December 2014Information provided with confidence - often required to solve delicate / emotional personal disputes
New Zealand, 29th December 2014No other comments. Very pleasant and quick transaction
Australia, 29th December 2014Services were all five star.
Australia, 09th February 2011My customer service representative, Kristy White, was very helpful, informative and professional. She also displayed compassion and sensitivity dealing with an emotional situation such as this. I greatly appreciated her help and the speediness of our test results (4 days early). I would not hesitate to recommend your company to any acquaintances.
Canada, 03rd March 2011"Thank you so much for getting back to us in such a timely manner. This takes off so much pressure and allows them to move on as a family. Again thank you."
Canada, 11th March 2011"I was very impressed with the whole process and glad to know there is something available at such a reasonable price for people to access."
Canada, 11th March 2011Thank you, I am very impressed with your efficiency, as you can imagine my clients are very anxious.
Australia, 15th March 2011Awesome customer service! thanks for a great service.
Australia & New Zealand, 13th April 2011Thanks so much for the final result. Now I can put to rest any thought contrary to the results.
I will be very happy to recomment easyDNA in the future should any of my friends or co-workers require such services.
Kind regards
Australia, 05th April 2011Thank you Vee you have been very helpful 🙂
Australia & New Zealand, 13th April 2011Thank-You for the mail,esp.early. I appreciate everything you have done to assist me in concluding this test. You have done more than I ever expected,bravo!! I will not try any further testing. I got the hair from my fathers wool hat. He hardly has hair at 93 !! Again, Thank-You for making the process easy..hence the name Easy Dna (no pun intended )
Please pass this message on to your supervisor-they should be reminded of your excellent customer service and your genuine concern for your clients. Again, BRAVO !!!
United States, 26th April 2011"Thank you for your quick response and excellent service. It is appreciated Have a great week"
New Zealand, 26th April 2011"Thanks for excellent client service by your company"
Haiti, 29th April 2011"I just wanted to write you a note to tell you thank you for all of your patience, understanding and kindness..
  ...I was reading over the correspondence between us this past few months and I took note of how well you handled my repetitive questions, and rambling.  You handled them with professionalism and dignity.
I’m sure you have to deal with a lot of people on a daily basses with regard to this type of ‘sensitive’ matter. but I wanted to say thank you! You have been fantastic. I honestly cant say thank you enough. for the time and care you took with me!"
Canada, 13th May 2011"A life changing email for a group of people.
Thankyou so much."
Canada, 16th May 2011"Thank you very much & keep up the good work!"
South Africa, 20th May 2011you made it so easy very professional many thanks.
Australia & New Zealand, 20th May 2011"Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test."
South Africa, 10th June 2011"Hi Team, A big thank you to everyone for doing the DNA test. This has made my life an easier one and now I can make up time with my Dad now, that sounds so weird. All the best keep up the great work."
New Zealand, 22nd June 2011"thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador."
South Africa, 25th June 2011It was my first experience, and with people willing to help u understand is great, so great overall service, thanks.
Australia & New Zealand, 29th June 2011Results came through sooner than expected. Thank you for helping me find my family.
Australia & New Zealand, 12th July 2011"I appreciate very much, excellent service. Best Regards"
New Zealand, 21st July 2011"Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient."
South Africa, 23rd August 2011"I have been pleasantly surprised with the high standard of professionalism and prompt communication. My concerns seemed to be important and my case was dealt with sensitively. Even when I called the Auckland office, they were informatuve, friendly and re assured me (Was a difficult time for me).
easyDNA is one of the few customer focussed business' left. Kudos I would recommend your services to anyone needing them 🙂Thank you very very much"
New Zealand, 02nd September 2011"Your service is easy to access, you are expediant in processing requests and samples and dissemination of results is confidential and such results are distributed through means preferred by customers."
South Africa, 05th September 2011Excellent customer service. All my questions were answered very promptly and clearly. Thank you very much.
Australia & New Zealand, 22nd September 2011"What an awesome company!
Thanks again so very much! I really appreciate it! Have a great day!"
Australia, 04th October 2011I was afraid my citizenship application could be delayed because of the DNA test, but easyDNA has really exceeded my expectations!
Australia, 06th November 2011"I would like to take this opportunity to thank you for your time and prompt response."
Ireland, 19th January 2010I cannot thank you enough for your understanding and efficient professional communication, you have been great to deal with. You are certainly a credit to the profession you are in and have a great insight into the sensitive nature of the test.
Australia, 19th January 2010"Its a relief and I'm so happy with your professional service your a credit to the industry."
Ireland, 4th February 2010I am deeply grateful. The result is well worth the money spent. I won't take up your time with all the reasons why I had doubts. I was not the only one who had doubts. I have loved all three sons equally but this one has been the closest throughout our lives. Of them all he has been the most responsive and the most receptive to whatever teaching I have been able to give. If the results had gone the other way I have no idea how I would have coped - probably gone mad. So you can rest assured that your work is profoundly beneficial.
I am deeply grateful for the way you have dealt with this matter which allows me to really enjoy whatever years I have got left. It also lets me feel able to commit to his children, my grandchildren. It also inclines me to trust that my wife of those days did nothing to delude me about the other two sons and grandchildren from them. Please believe in the immense value of the work you do and in the sensitive and responsible approach that you bring to the task.Australia, 05th February 2010"Thank you for your email. Thank your company for the services you have provided for me and our family! I can not sing your praises enough! What an excellent company to deal with! Thank you once again for emailing me so early and putting all our minds at rest!"
United Kingdom, 23rd February 2010I would like to thank you for the manner in which you addressed my request and how easy the process was. Although confused by the initial results, Kathy and Andrew, the director, were very helpful in their response and the further testing that showed my fraternal twin and I were in fact born of the same father. Thanks again for the wonderful service I received.
United States, 09th March 2010"Thank you guys, At last ......I am relieved now ! Now I can do everything for my kid without taking a second thought! Please keep up the good work! Cheers."
South Africa, 18th March 2010Thank you so much for your help. The best money I have ever spent. You have provided a wonderful service and hopefully I will never need you again!
Australia, 02nd April 2010I thank you for your email, although it is not the result I wanted to hear I sincerely thank you for the certainty we now have.
New Zealand, 07th May 2010My experience with easyDNA was great all my questions were answered very quickly with information that was very valuable. I felt safe ordering the test on line and the results were easy to understand, I got a very good result for the difficult tests I needed. I would strongly recommend them to anyone.
Australia, 15th May 2010"Thank you for the results. Even though we are very surprised by them and not what we expected, it's good to know the truth once and for all."
Canada, 22nd June 2010What a great Service, Thank you sooo much for getting back to us so quick and letting us know... Very Happy Customer...
Australia, 13th August 2010"easyDNA, I just wanna say thank you for everything. Good job and God bless."
New Zealand, 27th August 2010Many thanks for all your help and support
United Kingdom, 03rd September 2010"Its been a little while since I received my DNA results, however, even thou it wasn't the outcome I may of wanted, I'm very grateful for all the support via telephone and email. Many thanks for every thing and your company will be recommended to others."
Canada, 16th September 2010"Thank you very much.......you made my day and my year!"
Canada, 22nd September 2010"Many, many thanks for your assistance and high standards of professionalism and constant updates. You have helped us more than you will ever know!"
South Africa, 18th October 2010"Thank you for the results. Delighted they were processed so quickly and that they are brothers. That’s after years of wondering - this should have been done years ago."
Ireland, 26th October 2010Thanks for the prompt response.
South Africa, 01st December 2010Dear easyDNA, I received the DNA result you posted to me and I have read and understand it. I thank your company very much for your quick response during the course of the test. Looking forward to do more business with you, thanks.
South Africa, 02nd December 2010Thanks very much for all you've done.
Australia, 07th January 2009"I am very appreciated for your excellent service and wishing you a healthy ,happy , prosperous year , young and beatiful for ever"
Australia, 27th April 2009Thank you for getting the report back to me so quick. I really appreciate the extra effort and thank you for you best wishes.
Australia, 02nd May 2009"Now thing's have settled down a little with me finding my biological father I would like to thank you so very very much for everything you have done to help us throughout our DNA testing process. We couldn't of asked for a better service and we so appreciate everything you have done.
It has taken 16 long years of searching for my dad and now we've found each other we are looking forward to catching up on all the lost years & already we are very bonded & have contact every day 🙂 Mandy as far as I'm concerned your a gem & keep up the great service that you have provided for us. Brilliant!
Thank you so much again & all the very best to you :)"
Australia, 28th May 2009I just want to Thank You! you have made this extremely hard and difficult situation very easy and uncomplicated. Thank you once again.
New Zealand, 09th June 2009"I just wanted to say a quick thank you to all involved for an effortless and smooth service I have received from the team. I expected things to be more complicated than they were and I'm glad I chose easyDNA for handling my case with speed and clear polite communication. Thank you!"
United Kingdom, 11th June 2009"Thanks for you prompt results"
United Kingdom, 15th September 2009Thank you so very much for your prompt reply to my enquiry. Our circumstances have been very tragic, and it has taken me quite some time to get my head around the full implications of this DNA result. Thank you again, the assistance you and EasyDNA have provided to my family has been invaluable, and we are so very grateful.
Australia, 21st September 2009"I have to say a very big thank-you to you guys for your sensitivity and level of service. Yes, we had received the results and they have finally put to rest any doubts so that we can all move forward now and love this little girl unreservedly."
Australia, 25th September 2009"Thank you so much for providing peace of mind for us. We are overwhelmed and overjoyed at this news! What a wonderful service you have provided to this family. Thank you, thank you, thank you!"
Canada, 15th October 2009"Thank you Mandy and to easyDNA, for getting the results through so quickly!"
Australia, 27th October 2009Thank you for the email and the time you spent to listen & talk to me. Not being able to talk to anyone has been very hard and depressing, I really appreciate it. Thank you so much.
Australia, 03rd November 2009"Many thanks for you email. I can confirm that I received the results of the DNA twin test and that I was very pleased with the service that you provided."
United Kingdom, 11th November 2009
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